In today's multi-channel business world, you can choose the best medium to communicate with your customers, and yet, reaching out with your own voice is irreplaceable – a simple, direct conversation.

When you really think about it, if you can send and receive emails from anywhere, you've got to be able to initiate and receive business calls – regardless of your physical location, anytime.

And if you can upload files from your computer and download them to your smartphone, you've got to be able to do the same with business reports or settings, at a click – without any costly hardware.

After all, communication is all about bonding people, anytime, anywhere and in any language.
Same goes in your company - each person has his/her own position and professional vocabulary - even though your needs are different, you all need to use a single form of communication.

That's the Essence of Our Cloud Based Technology

A corporate communication system that provides each end user a solution to meet their individual and diverse needs, allowing both the company and the user to become a single, orchestrated, productive unit.

Only that up until today, the technology used for smart super-PBXs and advanced call centers was considered to be in the realm of mega organizations only.

Well, not any more.

We believe a flexible, customized communications solution, based on cloud technology, shouldn't be out of reach. Our goal - and success - at Voicenter is making this smart technology mainstream - accessible to all.

Our communication cloud creates a successful connection between people – your clients and team - because people are built for relationships, at any time or place, and in any way. 

  1. Our Cloud includes five separate data centers, located in Israel, Europe, US, Hong Kong and Australia. This lets us offer high quality global telephony services, including DRP mechanisms for continuous operation.
  2. We offer communication services and we also develop our customer's technology in-house. We also hold a customer service and tech operation departments to carry out the installation and implementation process, as well as equipment supplies like phones, headsets and advanced routers. Our technology provides customers with exceptional flexibility and redundancy –with the convenience of dealing with a single entity.
  3. Our telephony system, down to all management interfaces, screens and report generators are our very own development and design, and we make them as user-friendly as can be. Thanks to our API kit, widely shared with our customers, we've integrated our solution with over 20 information systems, CRMs and browsers. Bonding is key.
  • The average age of our team is 31. We range from 24 to 37.
  • We all speak English obviously, and some of us are using Russian, French, Spanish, Hebrew, Chinese or Arab to communicate with our customers all over the globe.
  • We've got an aikido instructor, food critic, martial arts expert, professional photographers, a coin collector, a mountain climber, an infant development expert, basketball and soccer players, a flying model builder, 9 people who can read musical notes and some professional bike riders.
  • 7 of our team members use their bike to get to work. Average commute time – 17 minutes
  • Our customers call about 180 countries each month, including New Zealand, Myanmar, the Philippines and the Dominican Republic.
  • The most popular call destinations are US, UK, Russia and Israel.
  • Every Thursday we manage to collect and recycle 40 beer bottles, most of them from local boutique breweries. Obviously, we get them full, and carefully empty them - on the roof, at sunset.

 

At a Glance

Established: 2007

Members: 80

Ownership: Private

Data Centers: 7

Location of data centers: Israel, Europe, US & Singapore

Customer distribution: Global

Great to Meet

Nitzan Gutman Founder

Nitzan Gutman

Founder

Shlomi Gutman Founder & VP technology

Shlomi Gutman

Founder & VP technology

Golan Ashtan CEO

Golan Ashtan

CEO

Andrey Platnov CFO

Andrey Platnov

CFO

Eran Emergy Marketing and Sales Manager

Eran Emergy

Marketing and Sales Manager

Alex Fridman Head of Customer success

Alex Fridman

Head of Customer success

Zeev Oliker Technical Manager

Zeev Oliker

Technical Manager

Sapir Egozi Customer Service Mananger

Sapir Egozi

Customer Service Mananger

Dafna Leibovich Goel Human Resources Manager

Dafna Leibovich Goel

Human Resources Manager

From the Press

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