Voicebot
Talks to the customer and resolves the request in the call — lookups, status, callbacks, SMS.
in-call · real timeTools in the hands of real agents
Every scenario follows the same shape: the agent, the Voicenter tools it activates, and the business outcome — from a single lookup to a fully orchestrated multi-tool workflow.
extension-list → click2call → cdr-notificationMeet the three agents
Different jobs, the same tools — activated live in every conversation.
Conversation Summary Agent
Runs after the call — summarizes, updates the CRM, and schedules the follow-up automatically.
post-call · automaticRouting Agent
Works before the rep — identifies, screens, and routes the call to the right place.
pre-answer · instantThree agents, three real scenarios
Every card follows the same structure: the agent → the tools it calls → the business outcome.
Voicebot
Call the lead back — live
A caller asks for a callback. Mid-conversation the voicebot finds a free agent extension, places a two-leg call, and the record lands in your CRM with campaign attribution.
Resolved in a single turn, no rep dialing
TOOLS CALLED
extension-listclick2callcdr-notificationSummary Agent
Wrap up a call and update the CRM
When the call ends, Voicenter pushes the full CDR with AI analysis to your endpoint. The agent condenses it, updates the CRM, and queues the follow-up automatically.
Zero manual logging, zero dropped tasks
TOOLS CALLED
cdr-notificationcall-logproductive-dialerRouting Agent
Route and brief before the answers
On an inbound call, your external-layer endpoint decides the route from CRM business logic, the screen-pop puts the right account on the rep's screen, and the blacklist check honours opt-outs — all before the phone stops ringing.
The rep answers already briefed
TOOLS CALLED
external-layerblacklistpopup-screenOne conversation, many tools
Agents chain Voicenter tools — each result feeds the next call, until the task is done.
extension-listfind a free agentext 204 · available
click2callbridge the two legsERRORCODE 0 · CALLID
cdr-notificationpush the record + AI analysisDone in one call
Done in one call
What you can build
Six things teams ship with these tools — each one a few tool calls, not a project.
CRM screen-pop
Surface the caller's record the moment the phone rings.
popup-screenClick-to-call
Trigger outbound calls from any button or workflow.
click2callAI call-analysis pipeline
Stream recordings into transcription, sentiment, and intent.
cdr-notificationOutbound auto-dialer
Feed campaigns and control agents programmatically.
productive-dialerConversational voice agent
Handle calls end to end with a deployable voicebot.
voicebotReal-time call dashboard
Subscribe to live call and agent events over the SDK.
real-timeContinue from here
Learn the fundamentals, or browse every tool.
SEE IT LIVE
Want to see this running on your systems?
A live demo of an agent orchestrating tools on your CRM and telephony.
extension-list → click2call → cdr-notification
